Terms Of Service
Effective Date: 21 September 2025
Welcome to CosX. These Terms of Service (“Terms”) govern your use of our platform, applications, and related services (together, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our Services.
2. Services Provided
CosX provides a modular SaaS platform that enables professionals and enterprises to build and operate AI-native applications, including but not limited to:
AI Agents for workflow automation
SaaS essentials such as authentication, billing, reporting, and audit logs
Integrations with third-party tools and large language models
The scope of Services available to you may depend on your subscription plan or enterprise agreement.
3. User Responsibilities
By using the Services, you agree to:
Provide accurate and lawful information when creating and using your account.
Use the Services only for lawful purposes and in accordance with applicable regulations.
Not attempt to reverse-engineer, interfere with, or misuse the Services.
Ensure that your use of the Services complies with all data protection and compliance obligations in your jurisdiction.
4. Account and Access
You are responsible for maintaining the confidentiality of your account credentials. You are liable for all activity under your account. Notify us immediately if you suspect unauthorised access.
5. Intellectual Property
All software, designs, and technologies underlying the Services are the property of COSINE X LTD (“CosX”). Subject to payment of applicable fees, you are granted a limited, non-exclusive, non-transferable licence to use the Services for your internal business purposes.
You retain ownership of any data or content you upload to the platform. By using the Services, you grant us a limited licence to process such data solely for the purpose of providing the Services.
6. Data and Confidentiality
We process data in accordance with our Privacy Policy. Sensitive or confidential data you provide will only be used to deliver the Services and will not be disclosed except as required by law or with your consent.
7. Fees and Payments
If your use of the Services requires payment, you agree to pay all fees as specified in your subscription or enterprise agreement. Late payments may incur interest or suspension of access. All fees are exclusive of applicable taxes, which you are responsible for.
8. Disclaimers
The Services are provided on an “as is” and “as available” basis. While we aim to maintain a secure and reliable platform, we make no guarantees of uninterrupted or error-free operation.
9. Limitation of Liability
To the maximum extent permitted by law, CosX’s liability is limited to the amount you paid for the Services in the twelve (12) months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
10. Termination
We may suspend or terminate your access to the Services if you breach these Terms or fail to pay fees. You may terminate your account at any time by providing written notice. Termination does not relieve you of any outstanding payment obligations.
11. Governing Law and Disputes
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Updates to Terms
We may revise these Terms from time to time. Updates will take effect when posted on our website. Continued use of the Services indicates your acceptance of the revised Terms.
13. Contact Us
COSINE X LTD
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
020 4600 7619
By using our Services, you agree to these Terms.